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General Information
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Goods & Services Tax (GST)
GST is currently 10%. Under the Tourist Refund
Scheme, tourists may be able to claim a refund
at the departure gate for GST and WET (Wine
Equalisation Tax) paid on goods purchased in
Australia that they take out of the country with
them. For more detailed information visit
www.customs.gov.au.
Tipping
Tipping is not the general custom in Australia
­ it is entirely personal choice. For fine dining
restaurants it is usual to tip up to 10% of the bill
or round taxi fares to the nearest dollar.
Departure Tax
Where applicable, all departure taxes have been
included within your holiday prices. The only
overseas taxes that are not included are those
which must be paid in the respective countries
and cannot be collected prior to your departure.
Electricity
220-240 volts. The power outlet is a 3 pin, flat
prong plug. It is advisable for travellers using
110 volt appliances to bring a voltage converter
kit with them.
Time Zones
There are three time zones in Australia
Eastern Standard Time (EST): New South
Wales, Australian Capital Territory, Queensland,
Victoria and Tasmania (GMT+ 10 - Winter, GMT+
11 - Summer)
Central Standard Time (CST): South Australia
and Northern Territory (GMT+ 9 ˝ - Winter,
GMT+ 10 ˝ - Summer)
Western Standard Time (WST): Western
Australia (GMT+ 8 ­ Winter, GMT+ 9 - Summer)
Daylight Savings is observed in New South
Wales, Australian Capital Territory, Victoria, South
Australia & Tasmania & begins on the first
Sunday in October & ends on the first Sunday in
April. Queensland, Northern Territory & Western
Australia do not observe Daylights Savings.
Driving
A valid US, UK, English language or International Driver's License is required to rent all vehicles.
Minimum age for rental vehicles is 21 years with some companies imposing a surcharge for 21-25
year old drivers. Motorists drive on the left-hand side of the road and operate right-hand drive
vehicles. Wearing of seatbelts is mandatory for all passengers. Speed limits are generally 100 kph (60
mph) on open roads and 50 kph (30 mph) through towns unless otherwise stated.
We urge you to
fully read your rental contract before signing as conditions vary between companies.
Entry Requirements
The following information applies to holders of British Citizen's passports (other passport holders should
check with the Consulate or Embassy of the country to be visited for further information). You will need
a full UK passport to travel on all holidays which must be valid for at least six months after the date of
your return to the UK. British citizens require a visa or an Electronic Travel Authority (ETA) when visiting
Australia. An ETA can be arranged through our office or by your travel agent for a stay of up to 3 months.
British citizens travelling via or stopping in the USA who are traveling under the Visa Waiver Program
require an Electronic System Travel Authorisation (ESTA) to determine eligibility of entering the USA.
Upon arrival you are still required to complete a green Form I-94W & a white Customs declaration as
well as have an ESTA authorisation. Approved ESTA applications are valid for a period of 2 years with a
maximum stay of up to 90 days at a time.
Our reservation staff will be pleased to give any advice required, but again we ask you to contact the
Consulate or Embassy of the country to be visited for up to date information.
Public Holidays
22nd April 11
Good Friday
25th April 11^
Easter Monday
25th April 11
ANZAC Day
13th June 11
Queens Birthday (Except WA)
25 December 11 Christmas Day
26 December 11 Boxing Day
1 January 12
New Year's Day
26 January 12
Australia Day
^Some states may observe the Easter Holiday
on 26th of April to substitute as it falls on the
same day as ANZAC Day. Regional state holidays
occur throughout the year. Most shops & tourist
attractions remain open during regional holidays.
Money Matters & Currency
Australian currency is decimal with the dollar as the basic unit. Notes come is $100, $50, $20, $10
and $5 denominations. Coins are 50c, 20c, 10c and 5 cents with single cents rounded to the nearest
5 cents. If you bring in or take out of Australia more than $A10,000 cash or the equivalent in foreign
currency (travellers cheques excluded), you must declare it to Customs. Failure to do is an offence.
Climate
Australia experiences a variety of climates due
to its size. The weather can range from below
zero temperatures in the Snowy Mountains
of New South Wales & Victoria to intolerable
heat in the northwest of Western Australia. It is
considered to be one of the driest continents
on earth.
Being in the Southern Hemisphere its seasons are in reverse to Europe and America. The temperate in
the south has cool, wet winters and warm, dry summers. In the north, a tropical climate prevails with
a warm, dry season and a hot, wet season. The temperatures vary from an average 30
o
C (85
o
F) in
midsummer in the Red Centre, to an average of 6
o
C (42
o
F) in the Alpine areas in winter. The ideal time
to visit the north, particularly the Northern Territory's Kakadu National Park is early in the dry season
(around May.) The Dry Season, April - October, is also a good time to visit northern Queensland's
beaches and rainforests. You can swim off the coast without fear of dangerous stinging box jellyfish,
which infest ocean waters between November and March.
Hotels
Hotels usually offer a large range of sole occupancy rooms, in a multi-storied layout. Hotels often contain bars,
cafes and restaurants and/or offer meals and drinks delivered to your room.
Well appointed and comfortable accommodation with a good range of facilities.
Very well appointed accommodation reflecting stylish décor throughout and a high standard
of facilities and guest services.

The benchmark in Australian accomm. Outstanding establishments characterised by luxury
appointments offering an exceptional standard of facilities, furnishings & guest services.
Self Catering
A Self Catering property is your home away from home. It will offer you a sole occupancy unit consisting
of one or more bedrooms or suites and a dining area with cooking facilities. Accommodation styles include
Apartments, Holiday Units, Houses, Cottages, Chalets, Villas and Cabins.
Well appointed and comfortable accommodation with a good range of facilities.
Very well appointed accommodation reflecting stylish décor throughout and a high standard
of facilities and guest services.

Outstanding establishments characterised by luxury appointments offering an exceptional
standard of facilities, furnishings and guest services.
Accommodation Guide & Standards
Star ratings are used to describe the standard of accommodation.
Star ratings in this brochure, where possible have been provided
based on AAA Tourism guidelines.
AAA Tourism is the national tourism body of the Australian
Auto Clubs & we do not take any responsibility for changes in
standards. Some properties have a range of styles making them
difficult to categorise.
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