Fenplast English Warranty sheet Page 3

Hardware Limited lifetime warranty

Fenplast warrants the hardware installed on its doors
and windows for

the life of the product.

This warranty applies to hardware and covers any breakage
occurring under normal conditions of use. This warranty
does not cover oxidation, changes in colour, polish or
finish of the hardware. This warranty does not cover and
specifically excludes defects caused by corrosion if the
hardware is used in a corrosive environment.

Table of proportion of coverage for PVC and
aluminium components, insulated glass and hardware

Years

Fenplast warranty

coverage

Consumer's share

of liability

0 to 20 years

100%

20 years and more

25%

75%

Fake mullions

Mullion adherence on glass is warranted for the first
(5) five years following the purchase, and, exceptionally
in this specific case, includes labour fees also for the first
(5) five years.

Entry Doors Specific Warranty Details

All door and sidelite panels are warranted against
warping (exceeding 1/4 inch) and delamination.

Piece

Warranty

Description

Hinges

1 year

Regular ball bearings and decorative
ball-bearings hinges, against rust
(except hinges on the outdoor side).

Lifetime

Ball bearing hinges made of
stainless steel chromed or ball
bearing hinges with a brass finish,
with a lifetime warranty.

Door panel

Based on
supplier

A minimum of 10 years.

Multi-point
handles

5 years

The finish is warranted for the first year
only. It is the client's responsibility
to carry out regular maintenance in
order to preserve the finish on the
multi-point handle.

Door sweep
and weather
stripping

1 year

PVC Moulding
around Glass

5 years

Against unsoldering and/or rippling.

Peephole

No warranty against fogging.

Commercial sills
Commercial sills are designed for commercial installations
or for inside buildings. We provide no warranty on water
penetration or formation of frost indoors. These sills do
not come with thermal barrier.

Paint On a PVC or aluminium substrate

20 years*

For paint adherence
For peeling and blistering
For changes in colour and significant chalking

*Subject to the conditions specified below.

A. Exclusions from Paint Warranty
The following conditions are not covered by the "paint"
warranty:
1. Defects resulting from:

aa) Abnormal atmospheric conditions, corrosive or

harmful vapour or dust;

bb) Use of thinners, solvents or abrasive materials on

the surfaces.

2. If the surface has not been regularly maintained for at

least one (1) year with a mild liquid soap and hot water
applied with a soft cloth or a sponge.

3. Performances must exceed or be equivalent to those

stipulated by AAMA 2605 (relates to fading - the
AAMA 2605 high performance specification is the
highest standard available for organic coatings on
architectural aluminum extrusions and panels, reserved
for products that offer superior performance).

4. Gradual and uniform change in colour as happens on

all outdoor materials.

B. Paint Warranty Procedures and Conditions
For the first 10 years (calculated from the invoice date), on
receipt of a written claim respecting the conditions of this
warranty, Fenplast Inc. or a sub-contractor whose services
it retains, will apply a new coat of paint on site, subject
to the conditions of the warranty. This warranty does not
cover any other incidental consequences or damages.
A defective part will be repainted in the colour originally
ordered. It is possible that there could be a variation in
colour versus the surrounding original components.
For the period of 10 years subsequent to the expiry of
the first period of the warranty, the obligation assumed
by Fenplast Inc. will be limited to supplying a sufficient
quantity of paint to touch up the damaged surfaces.
Fenplast Inc. does not make any other warranty for paint
and all other damage of any type whatsoever, including
the cost of labour, except for the first period of 10 years,
direct and incidental damage, real or foreseeable, present
or future damage, are specifically excluded.