13.a“You Are Just Number!” And that number is No. 1 at a credit union. Credit unions have consistently scored top rankings in customer service for banking, in consumer polls. Numerous annual customer service surveys show credit unions beat banks in customer service. At a credit union you just have to get used to being No. 1! There are too many survey results to list here. See the appendix for how credit unions outshine others in trust and service. 16 15 Reasons You Should Only Bank at a Credit Union