Found articles may be turned into any Guest Services Information Booth and will be recorded by NRG Stadium staff. Guests needing assistance in retrieving lost items during games may proceed to a Guest Services Information Booth or call the NRG Park Lost and Found phone number (832.667.1714) on weekdays. Items will be held for 30 days. If you are separated from a child, please proceed to the nearest Guest Services Information Booth for assistance. In addition, if you should find a child that has been separated from his or her group, please request assistance from the nearest staff person or police officer. If outside of NRG Stadium, please call 832.667.1400 or text 832-241-0202. For your safety and the continuity of the game on the field, the following items are prohibited in NRG Stadium: backpacks, bags larger than 11" x 17", beach balls, bottles, cans, containers, coolers, fireworks, footballs brought in from outside, Frisbees, illegal substances, laptop computers, laser pens, noisemakers, outside food and beverages and weapons/firearms. Please note that this is not an exhaustive list and other items may be prohibited from NRG Stadium if they are deemed, in the sole discretion of the Texas Bowl or Stadium Management, to be dangerous or disruptive. Guests are not permitted to bring outside food, beverages, thermoses, coolers, backpacks, bags or jugs into NRG Stadium. Childrens' juice boxes, infant bottles and items necessary for medical purposes are permitted. Noisemakers are not permitted inside the Stadium. This includes, but is not limited to, all horns, including air horns, cow bells and whistles. We reserve the right to confiscate any item that does not adhere to this policy. Although not a prohibited item, NRG Stadium request that you do not bring strollers into the Stadium, as there is no place to store them and they pose a trip hazard when left in aisles or seating areas. Umbrellas are permitted in NRG Stadium if they are small enough to be stored under your seat during the game. Once you leave NRG Stadium, you may not re-enter. In the event of an emergency, please visit a Guest Services Information Booth. The roof will be open when the game time temperature is projected to be between 50 and 80 degrees. Please note that the threat of rain will influence this decision, and when there is a good chance of rain during a game, the roof will be closed. Suspicious activity, disruptive guests and guest-related problems should be reported to a Guest Services Team Member or police officer immediately. Uncooperative guests showing disregard for NRG Stadium may be ejected from the facility. Intoxicated fans will not be allowed into the Stadium. An ejected guest is no longer welcome for the remainder of the game and must vacate NRG Stadium and the NRG Park grounds. They may not re-enter the building, even with a valid admission ticket. Re-entry by an ejected guest is grounds for arrest. others, smoking is not permitted in the seating area or on the concourses. There are designated smoking terraces located on all four sides of the Field Level and the Verizon Club Level and also in each corner of the Upper Level. sit on an adult's lap during the game. are subject to prosecution by the Houston Police Department. open two hours prior to kickoff and remain open until halftime. A picture ID is required and tickets will only be released to the person whose name appears on the ticket envelope. Third party will call will not be accepted. |