beyond THE basics ENROLL PARENTS 1 ALL TUITION MANAGEMENT COMPANIES DO THESE FOUR BASIC THINGS: PROCESS TUITION PAYMENTS 2 REPORT ON TUITION PAYMENTS 3 REMIT TUITION PAYMENTS 4 BUT ONLY SMART DOES THESE 4 THINGS AND MANY MORE! SMART CONNECTS More hours and communication options for parents than any other tuition company. Mobile App • Mobile Enrollment • SMS Reminders • Printed invoices • Electronic invoices • Email alerts • Over 1,000,000 calls TO parents each year • 24/7/365 U.S. Customer support • 24/7/365 Payments by phone • Live chat for parents • Enrollment forms in 15 languages • Invoices in 15 languages SMART COLLECTS More followed up with parents, less past due balances, more collection activity, following up for more weeks than any tuition company. We call past due parents weekly • We text past due parents weekly • We email past due parents weekly • We have collected more than $1 billion through follow up communications • Follow up efforts continue for one year past the end of the school year. SMART TRACKS More items, tracked longer, than any other tuition company. Fees • Scholarships • Financial Aid • Lunch Payments • After School Care • Fundraising • General Ledger IDs • Refunds • Account Notes • Adjustments made by school staff members with reasons listed • All tracked for ten years • Every parent call recorded with audio available online for one year. SMART REMITS 40% faster remittance schedule than any other tuition company. Daily • Weekly • Monthly • Even same-day emergency loans • All on your school’s schedule. SMART REPORTS The most sophisticated reporting platform from any tuition company More than 20 editable standard reports • Save reports as favorites • Create & save new reports • Schedule reports to be automatically sent to whomever, whenever • Accrual methods • Set custom allocation rules.