...AND OUR ORGANIZATIONS
NEW COMPETITORS ARE EMERGING IN A WORLD WHERE INDUSTRY
BOUNDARIES ARE FALLING...
THE IMPACT OF NEW GENERATIONS AS EMPLOYEES AND
CONSUMERS IS BEING FELT...
AN URBANIZED AND AGEING WORLD IS IN SEARCH OF
INNOVATION...
THE RELATIONSHIP BETWEEN BUSINESS AND SOCIETY IS SHIFTING...
N
N
N
N
N
NE
E
E
E
E
E
EW
W
W
W
W
W C
C
C
C
C
CO
O
O
O
O
OM
M
M
M
M
MP
P
P
P
P
PE
E
E
E
E
ET
T
T
T
T
TIIIIIIT
T
T
T
T
TO
O
O
O
O
OR
R
R
R
R
RS
S
S
S
S
S
S A
A
A
A
A
AR
R
R
R
R
RE
E
E
E
E
E E
E
E
E
E
EM
M
ME
E
E
E
E
ER
R
R
R
R
RG
G
G
G
G
GIIIN
N
N
NG
G
G
G
G
G IIIN
N
N
N A
A
A
A
A W
W
WO
O
O
O
O
OR
R
R
R
R
RLLLD
D
D
D
D W
W
W
W
W
WH
H
H
H
H
HE
E
E
E
E
ER
R
R
R
R
RE
E
E
E
E
E IIIIIIN
N
N
N
N
ND
D
D
D
D
DU
U
U
U
U
US
S
S
S
S
ST
T
T
T
T
TR
R
R
R
R
RY
Y
Y
Y
Y
Y
B
B
B
B
B
BO
O
O
O
O
OU
U
U
U
U
UN
N
N
N
N
N
ND
D
D
D
D
DA
A
A
A
A
AR
R
R
R
R
RIIIIIIE
E
E
E
E
E
ES
S
S
S
S
S A
A
A
A
AR
R
R
R
R
RE
E
E
E
E
E
E F
F
F
F
F
FA
A
A
A
A
ALLLLLLLLLLLLLLIIIIIIN
N
N
N
N
NG
G
G
G
G
G...
...
...
...
...
...
R
R
R
R
RS
S
S
S
S
S A
A
A
A
A
AR
R
R
R
R
RE
E
E
E
E E
E
E
E
E
E
EM
M
M
M
ME
E
E
E
ER
R
R
R
RG
G
G
G
G
GIIIIIN
N
N
N
N
N
NG
G
G
G
G
G IIIIIN
N
N
N
N
N A
A
A
A
A
A
A W
W
W
W
W
WO
O
O
O
O
OR
R
R
R
RLLD
D
D W
W
W
W
W
W
...
...
...
...
...
...
L
L
L
L
LD
D
D
D
D
D
D
S
S
S
S
S
S A
A
A
A
A
AR
R
R
R
R
R
T
T
T
T
T
TH
H
H
H
H
HE
E
E
E
E
E IIIIIIM
M
M
M
M
MP
P
P
P
P
PA
A
A
A
A
AC
C
C
C
C
CT
T
T
T
T
T O
O
O
O
O
OF
F
F
F
F N
N
N
NE
E
E
E
E
EW
W
W G
G
G
G
G
GE
E
E
E
E
EN
N
N
NE
E
E
E
E
ER
R
R
R
R
RA
A
A
A
A
AT
T
T
T
TIIIO
O
O
O
O
ON
N
N
NS
S
S
S
S
S A
A
A
A
A
AS
S
S
S
S
S E
E
E
E
E
EM
M
MP
P
P
P
P
PLLLLLLO
O
O
O
O
OY
Y
Y
Y
Y
YE
E
E
E
E
EE
E
E
E
E
ES
S
S
S
S
S
S A
A
A
A
A
AN
N
N
N
N
ND
D
D
D
D
D
C
C
C
C
C
CO
O
O
O
O
ON
N
N
N
N
N
NS
S
S
S
S
S
SU
U
U
U
U
UM
M
M
M
M
ME
E
E
E
E
E
ER
R
R
R
R
RS
S
S
S
S
S
S IIIS
S
S
S
S
S B
B
B
B
B
BE
E
E
E
E
E
EIIIIIIN
N
N
N
N
N
NG
G
G
G
G
G F
F
F
F
F
FE
E
E
E
E
E
ELLLLLLLT
T
T
T
T
T...
...
...
...
...
...
O
O
O
O
O
OF
F
F
F
F N
N
N
N
NE
E
E
E
E
EW
W
W
W
W
W G
G
G
G
G
GE
E
E
E
EN
N
N
N
NE
E
E
E
E
ER
R
R
R
RA
A
A
A
A
A
AT
T
T
T
T
TIIIIIO
O
O
O
O
ON
N
N
N
N
NS
S
S
S
S
S A
A
A
A
A
AS
S
S
S
S
S E
E
E
E
EM
M
M
M
MP
P
P
PLLLLLL
...
...
...
...
...
...
M
M
M
M
MP
P
P
P
P
S
S
S IIIIIS
S
S
S
S
S B
B
B
B
B
A
A
A
A
A
AN
N
N
N
N
N
N U
U
U
U
U
UR
R
R
R
R
RB
B
B
B
B
BA
A
A
A
A
AN
N
N
N
N
N
NIIIIIIZ
Z
Z
Z
Z
Z
ZE
E
E
E
E
E
ED
D
D
D
D
D
D A
A
A
A
A
AN
N
N
N
N
ND
D
D
D
D
D A
A
A
A
A
AG
G
G
G
G
GE
E
E
E
E
EIIIN
N
N
NG
G
G
G
G
G W
W
WO
O
O
O
O
OR
R
R
R
R
RLLLD
D
D
D
D
D IIIIIIS
S
S
S
S
S IIIIIIN
N
N
N
N
N S
S
S
S
S
SE
E
E
E
E
E
EA
A
A
A
A
AR
R
R
R
R
RC
C
C
C
C
CH
H
H
H
H
H O
O
O
O
O
OF
F
F
F
F
F
I
I
I
I
I
IN
N
N
N
N
NN
N
N
N
N
NO
O
O
O
O
OV
V
V
V
VA
A
A
A
A
AT
T
T
T
T
TIIIIIO
O
O
O
O
ON
N
N
N
N
N...
...
...
...
...
...
N
N
N
N
N
ND
D
D
D
D
D A
A
A
A
A
AG
G
G
G
G
GE
E
E
E
E
EIIIIIIN
N
N
N
N
NG
G
G
G
G
G W
W
W
W
W
WO
O
O
O
O
OR
R
R
R
RLLLD
D
D
D
D
D
D
D
...
...
...
...
...
R
R
R
R
R
RLLLLLLD
D
D
D
D
D
V
V
V
V
V
VA
A
A
A
A
AT
T
T
T
T
TIIIII
T
T
T
T
T
TH
H
H
H
H
HE
E
E
E
E
E
E R
R
R
R
R
RE
E
E
E
E
ELLLLLLA
A
A
A
A
AT
T
T
T
T
TIIIIIIO
O
O
O
O
ON
N
N
N
N
N
NS
S
S
S
S
S
SH
H
H
H
H
HIIIIIIP
P
P
P
P
P B
B
B
B
B
B
BE
E
E
E
E
ET
T
T
T
T
TW
W
W
W
W
WE
E
E
E
E
EE
E
E
E
E
EN
N
N
N
N
N B
B
B
B
B
BU
U
U
U
U
US
S
S
S
S
SIIIIIIN
N
N
N
N
NE
E
E
E
E
E
ES
S
S
S
S
S
SS
S
S
S
S
S
S A
A
A
A
A
A
AN
N
N
N
N
N
ND
D
D
D
D
D S
S
S
S
S
SO
O
O
O
O
OC
C
C
C
C
CIIIIIIE
E
E
E
E
ET
T
T
T
T
TY
Y
Y
Y
Y
Y IIIIIIS
S
S
S
S
S S
S
S
S
S
SH
H
H
H
H
HIIIIIF
F
F
F
F
FT
T
T
T
T
TIIIIIIN
N
N
N
N
N
NG
G
G
G
G
G...
...
...
...
...
...
...
...
...
...
...
...