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Discover Western Prince William December 2018
4
When planning any major home renovation,
it might be tempting to put your project in
the hands of the least expensive option to
keep your budget as low as possible. But
that would likely mean you'll compromise
on quality, which is risky when it comes
to something you need to last for many
years--like your floors, for instance.
Luckily, at
Sav-On Floors there's no
need to sacrifice quality for affordability.
A family-owned and -operated business
established in 1993, Sav-On Floors is
renowned not just for its unbeatable prices,
but for having mastered the art of building
client relationships that last for life. The
company's tagline, "Large enough to serve
you, small enough to know you," isn't just
an idealistic slogan It's been statistically
proven.
"When we started this business, our vision
was to treat our customers the way we
wanted to be treated," says co-founder
Saeed Ghodsi. "About 7580% of our
client base consists of referrals and repeat
customers."
To achieve a reputation that enjoys this
level of loyalty, everything has to be right
in the customer's experience. That means
carrying the highest-quality brands at low
prices (on average, from 1520% lower
than big box stores like Lowe's and Home
Depot), offering outstanding customer
service, and using their own installation
crews instead of hiring outside contractors.
The latter, it seems, is invaluable when
it comes to customer satisfaction. "We
know exactly who is doing a customer's
installation," shares Saeed. "We're more
comfortable that way because we know the
quality of service we are providing each
and every time."
Many five-star reviews on Sav-On Floor's
website take the time to praise the installers,
commending their professionalism,
timeliness, flexibility, and meticulous work.
One review says, "They described their
tile installer as `an artist,' and it's so true,"
and, "They worked neatly. When they were
done at the end of each day, you couldn't
tell they were there."
Reviews like these don't happen by
accident. The Sav-On floors team has
cultivated such trust and respect from
its customer base that people often ask
not only for the staff's recommendations
for the best choice of material for a
room, but even the best color. "We have
good, honest people here," says Saeed.
"Everyone is well-educated in their craft.
From the showroom staff to the installation
department, all have many years of
experience."
Sav-On Floors is an authorized dealer of
major flooring brands, including Mohawk,
Mannington, Bruce hardwood, and Tau
ceramic tile. The types of flooring they
offer include large selections of carpet,
hardwood, ceramic tile, vinyl and luxury
vinyl tile (LVT), laminate, and even a
line of stone. Options like LVT are 100%
waterproof, and laminates give customers
the look of hardwood, but at a lower price
point and with vastly higher durability.
Despite glowing reviews and 25 years'
worth of happy customers, Saeed and
his team know that there is always room
for improvement. "It's a good feeling when
coworkers or relatives of past customers
come to us," says Saeed. "People's
happiness is our goal. We appreciate all
our customers who have been part of our
success. We are not perfect, but we do our
best and are always looking for ways to
improve." That's all we can ask.
If you're thinking about investing in a large
project, Sav-On Floors offers customers
0% financing for up to 12 months. To
see if you qualify or to learn more, call
(703) 369-3939.
~ Caitlin Scott
B u s i n e s s
Profile
Saeed Ghodsi
Dreaming About New Flooring?
Consider Sav-On Floors
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Gainesville · 13149 Gateway Center Dr.
(Virginia Gateway Shopping Center, next to Best Buy)
571-261-2277
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