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75
only one-third (36%) had this experience. In both studies, occupants were most satisfied with the daylight
conditions. Therefore, although the low-energy houses of the present study were more energy-efficient
(class 2015) than "Fremtidens Parcelhuse" (complying with BR10) the indoor climate was perceived as being
better, except with respect to noise from the technical installations.
Table 20. Comparison between mean values of assessments on a 5-point scale1 of satisfaction with five indoor climate
parameters and a general assessment of the indoor climate summer/winter of the present study in Stenloese South (class 2015)
and "Fremtidens Parcehuse" ( complying BR10)
Settlement
Stenloese South Fremtidens Parcelhuse
2
Season
Summer/Winter Summer/Winter
Temperature
Air movements
Air quality
Noise
Daylight
General assessment of the indoor climate
3.7/3.7
4.2/4.2
4.6/4.5
3.6/3.5
4.7/4.7
4.3/4.1
3.3/3.5
3.6/3.7
3.9/4.1
3.8/3.7
4.4/4.4
3.8/3.6
1
5-point scale ranging from Unsatisfactory (1) to Satisfactory (5)
2
[4,5]
In both the present study and in "Fremtidens Parcelhuse", there were a series of initial problems with the
technical installations. In both settlements, more than half (55/60%) of the occupants experienced problems
with technical installations in summer and 70/67% experienced problems in the winter.
The occupants experienced that the energy consumption was higher than expected. Of the occupants, 57%
answered no to the question"Is your heat consumption as low as you expected?". In "Fremtidens
Parcelhuse" this number was 50%.
It seems that some of the occupants had received a monetary estimate of what energy consumption they
could expect when they bought their new house. This figure was probably estimated on a standard
calculation not taking into account the actual behaviour of the family, e.g. their use of technical installations,
preferred temperature level or habits of airing out. The expectations of the occupants may therefore not be
realistic and this leads to dissatisfaction, even though the house may be complying with requirements. To
avoid such misunderstandings, occupants should be informed about the assumptions for the predictions and
how their family situation and behaviour may affect energy consumption.
10.1.1.4. Conclusions and Recommendations
There was overall satisfaction with the new low-energy houses, and there is no basis for a general conclusion
that low-energy buildings are synonymous with poor perceived indoor climate. However, there are
challenges that need to be addressed to make low-energy houses more attractive to ordinary people.
Occupants experienced among other things noise from technical installations and that it was too hot in
summer and too cold in winter, that there were a series of problems with the technical installations, that
their use was difficult, and that the energy consumption was higher than expected.
A series of recommendations to increase occupant satisfaction in present and future low-energy houses can
be given:
Avoid uncomfortable noise from technical installations.
Avoid uncomfortably high temperatures during summer by some kind of external solar shading, consider
the size of the windows facing the sun and facilitate effective use of natural (and/or mechanical)
ventilation.