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3. On slide 1, include the following:
a. In the title box, key the following text:
Adrenaline Sports Customer Service Training
b. In the subtitle box, key the following text:
For New Employees
c. Insert the Adrenaline Sports logo from the Logos folder. Resize the logo so that it is in
proportion with the other elements on this slide.
4. On slide 2, include the following:
a. In the title box, key the following text:
What is Customer Service?
b. In the text box, key the following text:
Customer service is providing a quality product or service that
meets the needs/wants of the customer and keeps them coming
back. Customer service includes providing quick and friendly
service, building strong relationships with customers, and
resolving complaints efficiently.
5. On slide 3, include the following:
a. In the title box, key the following text:
Customer Service Tips
b. In the text box, key the following text as a bulleted list:
· Smile when greeting a customer.
· Ask how you may be of service.
· Stay visible and available, but don't hover.
· Encourage customers to come again.
· Always give customers more than they expect.
Title
Subtitle
Logo
Slide Layout
Slide Layout
Title
Text
Slide Layout
Title
Text
Project 3.1
For Evaluation Purposes Only