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Project Description
To improve customer satisfaction, Adrenaline Sports would like to gather
feedback from its customers. The Customer Service Manager has drafted
several questions to be used in a survey that customers can take online. The
responses from the survey will be used to improve the in-store experience
for Adrenaline Sports' customers.
Your Job
As the Google Forms Specialist, you will create a customer satisfaction survey. The form will contain seven
multiple choice questions. The form will also have an area for customers to leave comments, as well as their contact
information. The responses submitted to the survey will be automatically collected in a spreadsheet.
Skills:
Add a form description
·
Add multiple question types
·
Add hint text
·
Choose a theme
·
View a live form
Accept responses
·
View responses
·
Format responses spreadsheet
·
Share responses
·
Send a form
Instructions
1. Open the Adrenaline Sports folder and create a new Google Form.
2. Unless otherwise instructed, rename the form Project 4.1 Customer Satisfaction Form.
3. As you complete this project, refer to Figure 4.1 for the content to include on the form.
4. In the Title field, key the text as shown.
A
5. In the Form Description field, key the text as shown.
B
Project 4.1
Customer Satisfaction Survey
Unit 4: Forms
For Evaluation Purposes Only