120
Figure 4.1
Adrenaline Sports Customer Satisfaction Survey
Adrenaline Sports aims to provide quality customer service to every customer who visits our
store. Please fill out our survey so that we can continue to provide the top-notch customer
service you deserve.
1.
Were you greeted by an employee upon entering the store?
Yes
No
2.
Did an employee offer to assist you in finding a product?
Yes
No
3.
How would you rate the cleanliness of the store?
Excellent
Good
Fair
Poor
Very poor
4.
How would you rate your check-out experience?
Excellent
Good
Fair
Poor
Very poor
5.
How would you rate your overall in-store experience?
Excellent
Good
Fair
Poor
Very poor
6.
Would you recommend Adrenaline Sports to others you know?
Yes
No
Not sure
7.
Comments
Your feedback matters! In the box below, include additional comments regarding
your recent in-store experience.
8.
Name (optional)
9.
Email Address or Contact Number (optional)
F
E
A
B
D
C
Project 4.1
·
Customer Satisfaction Survey
·
Adrenaline Sports
For Evaluation Purposes Only